Home > Internet Connection > Having Problems With Cable Modem.

Having Problems With Cable Modem.

Contents

In each section we'll list the immediate steps near the top of the section and then further explain why we're performing each step. When the modem/router's user interface comes up, enter the username and password for the user interface and click Login. (These are both admin unless you changed them.) Go to the Wireless Check the signal strength of your wireless connection. If ingress is detected you will get slow speeds or connectivity drop offs. Check This Out

If you chose to use 5 GHz, then go from the Channel Specification drop-down menu, select a different channel. Each network will see the signal from the other as interference, which degrades performance.

November 5, 2015 Ringhalg I surprised that tracert wasn't mentioned in the article. If you have cable or DSL, you should also check that your modem is getting power. Give us your feedback: Feedback Maximum 500 characters We're always working to make Cox.com Support better, and we rely on our customers to help us do it! http://www.cox.com/residential/support/internet/article.cox?articleId=7b00f640-ab9d-11df-f66c-000000000000

Modem Internet Light Off

This text is replaced by the Flash movie.

Back to top Previous : How to Access Your Wi-Fi Router's Settings How to Find Accessible Wi-Fi Hotspots Next : By John If you're experiencing slow or no signal, the problem may be resolved by refreshing your computer's IP address.For Windows operating systems, see Setting Up an Internet Connection in Windows 7 and For more tips help speed up your surfing, check out Router Features You Should Be Using, Tricks to Boost Your Wi-Fi Signal, and How to Set Up and Configure Your Router.

It Helps to Understand What Your Modem's Lights Mean One of the most useful troubleshooting tricks, as it requires no particular skill or hassle of connecting or disconnecting equipment, is to Before you start thinking about resetting or replacing your router, inspect the connection coming into your home. Check the section below, “I am having trouble connecting my computer or other device wirelessly to the cable modem/router." Power off your modem for at least 10 seconds and then power Wireless Internet Connection Problems Follow Rainier Connect Share Rainier Connect Facebook Twitter Google+ Linkedin Bottom Links Customer CornerView/Pay Bill Webmail Go to Comportal Refer a Friend Quick LinksParental Controls TV on My Side Support Contact

If you are having troubles on the 2.4GHz band, its not a bad idea to analyze the wifi by using a free wifi analyzer app like the one available from the Modem Not Connecting To Internet We had an iPhone 6, for example, that hated a particular router we tested. There’s a slight possibility a temporary service interruption has occurred. https://www.timewarnercable.com/en/support/internet/step-by-step/internet-troubleshooting.html Then try to open a reliable web page, such as www.google.com.Still not connected?

To do that, follow these steps: Open the Zoom Configuration Manager by entering the following in your Web browser's address bar: http://192.168.0.1 In the Login dialog box, type the following User Internet Problems Today Go to Cox Business Search Search Form Entire Site Entire Site About Us Cox Business Residential News OnDemand View Cart Sign InMy Account logo Sign In Main Menu Shop Support Learn If this fixes the problem, you may need to get a better splitter. Are you sharing it with a TV?

Modem Not Connecting To Internet

This will often fix various problems. http://www.howtogeek.com/231887/htg-explains-how-to-troubleshoot-your-internet-connection/ Have a network troubleshooting tip or trick? Modem Internet Light Off When your provider's representative or setup software asks for your MAC address, you can find the CM MAC (or RF MAC) address on the cable modem's label. Internet Connection Problems Windows 10 How to Troubleshoot Your Devices Here's where things can get a little maddening.

A dual-band router gives you two radio bands to choose from and allows you to dedicate a band to clients that require lots of bandwidth, like streaming video devices and gaming his comment is here My Power light is on, my Downstream and Upstream lights are on or blinking, and my Online light is on. If you are, this will also affect your cable modem. Check with your cable service provider to make sure that your cable data service is available and running. Internet Connection Problems Windows 7

Then try to open a reliable web page, such as www.google.com.Still experiencing Internet connection problems? Unshielded TV sets, VCR's, Cable boxes, splitters (Radio Shack), connectors (crimped) and coax cable (damaged or store bought) can cause ingress. Did you know that most Internet connectivity issues can be solved by using our Modem Reset tool? this contact form This indicator light will vary between models and may be different depending on whether you are connected by Ethernet (network card) or USB.

Right-click on the network icon in your system tray and select Troubleshoot Problems to run the Windows Network Diagnostic routine. How To Fix Wifi Router Do You Need an Extender? Lucky for you, we've tested the to find the fastest ISPs in the country.

The reason restarting a device almost always gets you a short (or even long term) bit of relief from networking problems is thanks almost entirely to DHCP, the dynamic address assignment

Step 2: Restart the device or otherwise force a new address assignment. Verifying iPad WiFi Connection Learn how to verify iPad Wi-Fi connection. If you’re experiencing intermittent connections or slow speeds, your cable line might not have sufficient power levels. How To Fix Internet Connection Just like the broadband modem your router has volatile and non-volatile RAM.

Not sure which is the power cord? I do not know where you could find one, but I do know that they run in the hundreds of dollars range ($250 to $400).Good luck with this one.Feedback received on Make sure Airplane Mode is disabled and that your time and date are correct. navigate here Verifying iPad WiFi Connection Learn how to verify iPad Wi-Fi connection.

What do I do?How can I check the signal levels on my modem?Downstream Power too Low (-12)Upstream Power is Too High (>55)Generic Upstream Power Problems 5.3 Modem TroubleshootingIt seems like my Click Here to Join the Discussion Tweet Jason Fitzpatrick is a warranty-voiding DIYer who spends his days cracking opening cases and wrestling with code so you don't have to. If you must use such a box to keep the TV signal flowing to various rooms, then we'd recommend using a simple 2-way splitter to branch the cable modem line off If you are using a router, remove the router and connect your computer directly to the cable modem and reboot your computer.

There’s a slight possibility a temporary service interruption has occurred. Whether connected by Wi-Fi or Ethernet, the first simple step is to restart.