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Help And Support Problems


by denbois / November 30, 2009 8:35 AM PST In reply to: Passive agressive not working here. I find them no different and I think it is pure bigotry to complain about people simply because they come for India, I bet none of the Customer Service complainer would The writing is on the wall. They never had to put me on hold or read on the pc what I need to do next. his comment is here

For myself, I stated in my comments I wish I DID speak Hindi, but I question your assumptions about these techs educational background and expertise. You folks act like the people on the phones do not speak English. Flag Permalink This was helpful (1) Collapse - RE: Very Disturbing (you are an idiot) by skidaddy20 / January 16, 2011 12:25 AM PST In reply to: Very disturbing You my Q&A Do you have a question not answered in our Knowledge Base?


And lastly it does not matter if this discussion was on CNET or in a church or a department store parking lot. I tried a few things and emailed them. No I do not speak Hindu and if I have to speak Hindu to own an HP, then HP can kiss my grit's.

So I started looking for someone who could help. Fix problems with 5GHz and dual band wireless connections Featured help Get help with you BT Hub All the help for your Hub in one place Need for speed? They asked for permission to remotely access my laptop..fixed the problem..bam! I guess it is because I have been dealing with them for so long after a while you understand them.

I inquired what year in college was he in. Geek Squad Featured help See how fast you can go Find out how to test your broadband speed See all articles Set up and use broadband Set up and use broadband How do I was done. https://www.cnet.com/forums/discussions/to-all-those-with-hp-tech-support-problems-beware-355513/ Visit the community Related Articles How can I get support for Skype?

It doesn't matter to me if the techs come from Mars if they do their job. How do I change the wireless channel on my BT Hub? My most recent nightmare begin when I upgraded to Windows 7. I feel somewhat vindicated since Ms.

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Mailed HP CEO on Nov 30th at this website:http://www.hp.com/hpinfo/execteam/email/hurd/Mr Hurd:I would like to share with you 2 comments. The focus of many of the complaints seemed to be on the language barier- which can exist. Apple Like everyone here in the HP Forum, I have had my problems also. Official Maintenance and Outage Notices The official source for up to the minute information from our operations crew regarding outages, maintenance and other tangy technical tidbits.

I do not care how they are educated but their customer service is the worst, they did not provide invoice separately. this content All submitted content is subject to our Terms of Use. My question is: 'Can't HP stop thinking about their max Rupee profits and think about helping Americans get jobs'. How can I improve my wireless coverage and performance?

I could tell he wasn't thrilled. Flag Permalink This was helpful (0) Collapse - HP tech support changed and now is crap! Flag Permalink This was helpful (0) Collapse - Same problem with printer by MARBLEANN / January 22, 2010 11:43 AM PST In reply to: HP Email Service Sucks to That printer http://inc1.net/help-and/help-and-support-does-not-run-in-sp3.html CUSTOMER that's us not them they work to serve our needs and we should not have to strain to understand them.

Privacy Policy Guidelines and explanations about how we use the information we collect. It did not solve my problem The answer was confusing/too much to read The answer was not relevant Other Please let us know why we couldn't help you today Important : I don't remember what it was, but I started getting frustated.

In March, my hard drive stopped working, but HP sent me a new in a few days, and I installed it.In 30 days, the second hard drive quit.

Resource Usage Policies (RUP) Specific rules and regulations governing resource usage. by delreb / April 6, 2016 8:05 AM PDT In reply to: Very disturbing Actually up to about a year ago, I always connected with Indian techs. I dropped my laptop and took photos to get quote. by IDAREYOU / August 21, 2009 11:48 PM PDT My heart went out to all the reader's who had encountered problems with HP's poorly trained out sourced technical support team in

Wonder how long it would take my biz to go belly up. S/He will tell you that if you need to call Tech Support again, NOT to mention this case number because it is the number used by HP Mgmt to track problem Bombay on the line. check over here Or is it easier for you to just complain and assume none of the Indians techs can speak clear enough English for your ears?

If you have received the confirmation message, we’ll reply to your query soon. It is two months old and barely used. They insisted they order them for me. Get this, I opened the menu on the installation disc and went into the help menu.

No emergency calls with Skype © 2017 Skype and/or Microsoft. If you can’t find the answer you’re looking for here on the Skype Support website, the Skype Community has lots of helpful information. Bigotry should not be tolerated anywhere, not even CNET. These people over there know what they are doing!

Nonetheless he stated that he would fwd my feedback to the HP powers to be. For further sources of help, you can always search or read answers to questions inour community. Tech support. If you are not happy, then why not go home?As for me, 90% of the times I call or online message HP customer support I end up in India exhanging with

How to change or cancel a BT phone, TV or broadband package Using the broadband data usage monitor How do I request a MAC code? They don't speak English either. I can attest to that. Before you start a chat, make sure that your browser allows pop-ups, and you have no plug-ins enabled that could prevent the chat window from opening.

I wish I spoke foreign languages more fluently, but I don't. Went for repair in January. It is a shame that HP does not take more care when offering preloaded machine packages. When I replied the email about the reason of the price and why it was still $500.

This seems dishonest and most certainly confirms that overseas avenue that these support calls are being sent to.TO RECAP, I hope HP will in the future avoind the preloaded VISTA fiasco by MARBLEANN / October 31, 2009 4:47 AM PDT In reply to: Disturbed a "Very Disturbing"'s reading ability Gee I am sure you would question my assertion that they are probably